Terms of Service

Terms of Service
1. Introduction
These Terms of Service govern your use of our virtual assistant services. By accessing or using our services, you agree to these terms. Please review them carefully before engaging in any work with us.

2. Services Provided
We offer virtual assistant services including, but not limited to, CRM management, data entry, administrative support, and task automation. Specific service offerings will be agreed upon before work begins. Services are delivered remotely unless otherwise specified.

3. User Responsibilities
Clients must provide accurate and complete information necessary for us to deliver services. You agree to cooperate fully during the service period, including providing timely access to relevant accounts and files. Any misuse, fraud, or unauthorized use of our services will result in immediate termination.

4. Payment Terms
Clients agree to the payment terms as specified in their service agreement. Payments must be made in advance or according to an agreed billing schedule. Failure to make timely payments may result in service suspension or termination. All payments are non-refundable unless otherwise agreed upon in writing.

5. Confidentiality
We are committed to maintaining the confidentiality of any sensitive information provided by clients, including business data, client lists, and account access credentials. We will not share this information with third parties except as necessary to deliver services.

6. Limitations of Liability
While we strive to provide excellent and accurate services, we do not guarantee specific results. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of revenue, data, or reputation.

7. Service Modifications
We reserve the right to modify or discontinue any services at our discretion. We will provide clients with notice of significant changes that may affect ongoing projects.

8. Termination
Clients may terminate the service agreement with 14 days' notice. We may terminate the agreement without notice if there is a violation of these Terms or if payment obligations are not met. Upon termination, any outstanding fees must be paid, and we will cease all work.

9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of New York state. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in New York state.

10. Amendments
We may update these Terms of Service periodically. Any changes will be posted on our website, and it is the client’s responsibility to review these terms regularly.